
No discrimination
We stand for diversity, equality, and inclusion. Discrimination of any kind has no place in our company.

No sexism
We promote a culture of acceptance and appreciation, free from prejudice, sexism, body shaming, and hostility toward queer and trans people.

Respect boundaries
Boundaries are not negotiable. Only a YES means YES, and a NO is always a NO. This also applies to photos or videos: always ask for permission first.

No violence
We do not tolerate any form of physical or psychological violence. We are committed to a respectful and peaceful environment.

No symbols of hate
We strictly reject fascist or discriminatory symbols and clothing – both among staff and guests.

Fair communication
A respectful and non-discriminatory tone is a given for us – in every situation.
What to do if something isn’t right?
Do you feel uncomfortable or notice behavior that goes against our guidelines? Get in touch with our awareness team! They are there for you and will ensure your safety.
You can recognize them by their magenta shirts with the “AWARENESS Team” print. Alternatively, you can also approach our event security & crowd control staff.
Together, we create an atmosphere defined by respect, tolerance, and appreciation – for everyone.
Your concern matters to us!
We take every concern seriously and strive to respond as quickly as possible. Your feedback helps us continuously improve and shape our work according to your needs.
Whether it’s a comment, criticism, or simply a question, we appreciate every message. Together, we can ensure that everything remains as colorful, open, and welcoming as it should be.
Thank you for taking the time to write to us.
We truly value your commitment and your thoughts.
You can also contact us via the following email address: